Cloud Outage Insurance

BI risk has always been hard to quantify and even harder to claim. Parametrix changed that. Their coverage gives us a clear, practical solution.

Parametrix ensured our claims process was seamless from start to finish. Their responsiveness, reliability, and efficiency made the experience smooth and entirely hassle-free.

Downtime is inevitable. We see the Parametrix solution as an important component of our reliability strategy, allowing us to make infrastructure investments while maintaining an excellent customer experience for our learners.

Our customers expect us to be up 24/7, even when one of our third-party providers goes down. CyberPMX finally gives us complete CBI protection with a parametric trigger that delivers immediate clarity on coverage, without long investigations or disputed claims.

I've never encountered such a smooth and effortless claim with an insurance provider. After a cloud outage event we experienced, the Parametrix team notified us that they detected the outage, and the pre-agreed terms were paid in full within a few days.

When an outage happens, every minute of downtime has a ripple effect across our entire business. We can’t afford to wait months for a traditional BI claim to resolve. CyberPMX gave us exactly what we needed: speed. The payout was fast, predictable, and allowed us to stabilize operations immediately.

We depend on multiple third-party platforms, and even a short outage can disrupt thousands of customers. CyberPMX aligns with our operational reality, giving us the financial certainty to keep teams focused on recovery. The ability to apply proceeds directly to enterprise service credits and overtime pay, without administrative friction, is a meaningful advantage.