Privacy Policy

This privacy policy (“Privacy Policy”) governs how Parametrix Solutions Inc.Parametrix Insurance Services LLCIndex Parametrix Solutions Ltd. and Parametrix GmbH (collectively “Parametrix”, “we”, “our” or “us”) use Information (as defined below) that we collect, receive and store pertaining to you (“User”, “you”) in connection with: 

  1. the website https://parametrixinsurance.com/, and any other website that we operate (each, together with its sub-domains, content and services, a “Site”); 
  2. the Dashboard (the “Dashboard”) and – 
  3. if you are using our products in any other way (collectively the “Services”).

A SUMMARY OF THE PRIVACY POLICY

Introduction – This Privacy Policy explains our privacy practices, and therefore it is important to read it carefully. Read more.

What Information we Collect, why we Collect It, and how It Is Used – We collect different kinds of Information through our Services and use such Information in different ways. Except as disclosed in this Privacy Policy, we will not use your Information for any purpose that you have not expressly authorized. Read more.

How we Protect and Store your Information – We have implemented appropriate technical, organizational and security measures and retain Information for as long as necessary to fulfill the purposes of using such Information under this Privacy Policy and as permitted by law. Read more.

How we Share your Information – We use service providers to facilitate our Service. We will transfer information when we change our corporate structure, and we will share the information with our affiliate entities. Read more.

Additional Information Regarding Transfers of Information – We use cloud-based services to store and process Information around the globe at our discretion. These service providers provide us adequate security and confidentiality commitments. Read more.

Use by Children – We do not offer our products or Services for use by children under 18 years of age. Read more.

Access/Accuracy – To the extent that you do provide us with Information, we wish to maintain accurate Information, which you may access to. Read more.

How can I Delete my Account? – Should you ever decide to delete your Account, you may do so by emailing us. Read more.

Links to and Interaction with Third-Party Products – The Site may enable you to interact with or contain links to other websites and services that are not owned or controlled by us. Read more.

Aggregated and Analytical Information – We use the standard analytics tools such as Google Analytics and we will use additional or other analytics tools, from time to time, to learn about how you and other users use our website. Read more.

You EU Data Subject Rights – If we process your personal data when you are in the EU, further terms apply to our processing in relation to your rights as a data subject under EU data protection laws. Read more.

Job Applicants – This section applies to you, in addition to the other sections of this Privacy Policy, if you use our Site to apply to one of our offered positions. Read more.

Changes to this Privacy Policy – We will update our Privacy Policy from time to time. Read more.

Contact Us – Please contact us at: [email protected] for further information.

INTRODUCTION

This Privacy Policy applies to Information that we collect:

  • When you browse or visit the Site
  • When you make use of, or interact with, our Site
  • When you apply for a job on the Site
  • When you subscribe to our newsletter
  • When you contact us (e.g. customer support, etc.)
  • When you request an estimate through the Site (“Get Covered”), or in any other way
  • When you make use of, or interact with our Dashboard
  • When you sign up for an account, or login to your account

We have implemented this Privacy Policy because your privacy, and the privacy of other users, is important to us. We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest of user privacy standards.

This Privacy Policy explains our privacy practices and the choices you can make about the way your Information is collected and used in connection with the Services. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to Information.

If you are using the Site or the Dashboard, This Privacy Policy forms part of our Terms of Use which is available at https://parametrixinsurance.com/terms-of-use/ (“Terms”). Any capitalized but undefined term in this Privacy Policy shall have the meaning given to it in the Terms.

No obligation to provide information

You are not legally obligated to provide us with any Information, and you hereby confirm that providing us Information is at your own free will.

WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED

We collect different kinds of Information through our Services and use such Information in different ways. For purposes of this Privacy Policy the term “Information” when used herein refers to the types of information collected by us as discussed in this section, and which identifies or may identify you.

When you visit our Site or use the Dashboard we collect the following Information:

  • your IP address;
  • type of internet browser and operating system you use;
  • mobile/website identifiers;
  • the pages you view;
  • location;
  • time of day;
  • the URL that you visited before you entered to our Site;
  • and the URL to which you go next.

We collect this Information from you automatically as you navigate through our Site and use the Dashboard in order to improve your experience using it. Please view our Cookie Policy for more information regarding how we automatically collect Information when you use the Site and the Dashboard.

Additionally, we collect the Information you provide to us when you use certain features of our Site such as to contact us, sign up for a newsletter, or request a quote (whether by using the Site or by any other way), or register for the Dashboard, including your:

  • name;
  • email address;
  • phone number;
  • company name;
  • position;
  • password;
  • signature;
  • and any other information you provide.

We will use this Information solely as necessary for the provision of the particular feature you are requesting.

We will use your Information:

  • to identify and authenticate your identity and your access to the Dashboard that you are authorized to access;
  • to operate and enable our Services and improve them;
  • to send you marketing or advertisement communications that we believe may be of interest to you;
  • to send you updates or news regarding the Site and our products;
  • to respond to a “Contact Us” or administrative request (for example, to change your password);
  • to contact you in connection with the Site and certain programs or offerings that you may have registered for;
  • to take any action in any case of dispute, or legal proceeding;
  • to prevent and remediate fraud, misappropriation, infringements, identity theft, cyber-attacks, and other illegal activities and misuse of our Service;
  • to enforce our legal terms for using the Services;
  • to comply with any requests and orders of law enforcement agencies and authorities;
  • to help you Get Covered;
  • to fulfill any other purpose for which you provide it;
  • for any other purpose with your consent;
  • and as required by law.

Except as disclosed in this Privacy Policy, we will not use your Information for any purpose that you have not expressly authorized.

HOW WE PROTECT AND STORE YOUR INFORMATION

Security 

We have implemented appropriate technical, organizational and security measures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access to Information appropriate to the nature of the Information concerned.

However, please note that we cannot guarantee that the Information will not be exposed as a result of unauthorized penetration to our servers. We cannot guarantee the security of your Information transmitted to our Site and any such transmission of Information is at your own risk.

Nevertheless, we make commercially reasonable efforts to make the collection and security of such Information consistent with this Privacy Policy and all applicable laws and regulations. 

As the security of Information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this Information.

Retention of your Information

We retain Information for as long as necessary to fulfill the purposes of using such Information under this Privacy Policy and as permitted by law.

In some circumstances we will store your Information for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your Information or dealings.

HOW WE SHARE YOUR INFORMATION

We do not sell, rent, lease or otherwise provide Information to third parties for unrelated commercial purposes or in ways that differ from what is disclosed in this Privacy Policy. We will share your Information as follows:

  • With insurers, contractors, service providers, advertisers, and other third parties to help us operate, manage, and protect the Services, and who are bound by contractual obligations to keep such Information confidential and use it only for the purposes for which we disclose it to them;
  • To the extent necessary, with regulators, to comply with all applicable laws, regulations, and rules, and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order;
  • With any of our local and foreign affiliate entities who are required to hold and use such Information in compliance with this Privacy Policy. 

If in the future, we sell or transfer some or all of our business or assets to a third-party, we will (to the minimum extent required) disclose Information to a potential or actual third-party purchaser of our business or assets. In the event that we are acquired by or merged with a third-party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer or assign Information in connection with the foregoing events;

  • Where you have provided your consent to us sharing the Information (e.g., where you provide us with marketing consents or opt-in to optional additional Services or functionality); 
  • Where we receive requests for Information from law enforcement or regulators, we carefully validate these requests before any Personal Information is disclosed;
  • To enforce or apply our Terms;
  • If we believe disclosure is necessary or appropriate to protect Parametrix’s or other’s rights or property, or to protect the safety of or to prevent harm to our customers or others.

Through our Services, we allow third-party advertising partners to set technologies and other tracking tools to collect Information regarding your activities and your device (see our Cookie Policy to learn more about it). These advertising partners will use this Information (and similar information collected from other websites) for purposes of delivering targeted advertisements to you when you visit third-party websites within their networks. We allow access to other data collected by the Services to share information that may be useful, relevant, valuable or otherwise of interest to you.

If you prefer not to share your Information with third-party advertising partners, you may opt-out by contacting us at [email protected]. If you want to receive the list of recipients of your Information, please make your request by contacting us at [email protected].

ADDITIONAL INFORMATION REGARDING TRANSFERS OF INFORMATION

Some of the Information you provide to us will be stored or processed on our behalf by third party suppliers and data processors which are located in other jurisdictions, such as the United States and Israel, whose laws may differ from the jurisdiction in which you live. 

If you are a located in a jurisdiction where transfer of your Information to you to another jurisdiction requires your consent, then you provide us the necessary consent to such transfer. 

If you are located in the European Economic Area (EEA), note that we will also transfer personal data from the EEA to Israel which is deemed to provide an adequate level of data protection as set forth in 2011/61/EU: Commission Decision of 31 January 2011 pursuant to Directive 95/46/EC of the European Parliament and of the Council on the adequate protection of personal data by the State of Israel with regard to automated processing of personal data. If we will transfer personal data related to you to other jurisdictions, which are not deemed to provide an adequate level of data protection, we will use appropriate safeguards, in particular, by way of entering into the European Union (EU) Standard Contractual Clauses as amended from time to time with the relevant recipients, or by adhering to equivalent data transfer regulations to protect the security and confidentiality of personal data. You can obtain a copy of the suitable safeguards that we use when transferring Information as described above by contacting us at: [email protected].

We will take all steps reasonably necessary to ensure that your Information to you is treated securely and in accordance with this Privacy Policy.

USE BY CHILDREN

We do not offer our products or Services for use by children under 18 years of age. If you are under 18, you may not use the Site. We do not knowingly collect Information from, and/or about children under 18. If we learn we have collected or received Information from a child under 18 without verification of parental consent, we will delete that Information. If you believe we might have any Information from or about a child under 18, please contact us at [email protected].

ACCESS/ACCURACY

To the extent that you do provide us with Information, we wish to maintain accurate Information. If you would like to delete or correct any of your Information that we may be storing, you may submit an access request by sending an email to [email protected]. Your email should include adequate details of your request.

HOW CAN I DELETE MY ACCOUNT?

At any time, you can contact us at [email protected] and request to access the Information that we keep about you. We will ask you to provide us certain credentials to make sure that you are who you claim to be and to the extent required under applicable law, will make good-faith efforts to locate the Information that you request to access. Should you ever decide to delete your Account, you may do so by emailing [email protected]. If you terminate your Account, any association between your Account and the Information we store will no longer be accessible through your Account. However, given the nature of sharing on the Services, any public activity on your Account prior to deletion will remain stored on our servers and will remain accessible to the public, if permitted by law.

LINKS TO AND INTERACTION WITH THIRD-PARTY PRODUCTS

The Site may enable you to interact with or contain links to other websites and services that are not owned or controlled by us (each a “Third-Party Service”). We are not responsible for the privacy practices or the content of such Third-Party Services. Please be aware that Third-Party Services may collect information from you. Accordingly, we encourage you to read the terms and conditions and privacy policy of each Third-Party Service that you choose to use or interact with.

AGGREGATED AND ANALYTICAL INFORMATION

We use the standard analytics tools such as Google Analytics and we will use additional or other analytics tools, from time to time, to learn about how you and other users use our website.

The privacy practices of these tools are subject to their own privacy policies (see further information about how Google uses data when you use our website at www.google.com/policies/privacy/partners/), and they use their own cookies to provide their service.

You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/. You can also opt-out of Mixpanel’s services by clicking on the following link: https://mixpanel.com/optout/.

In addition, we use Hotjar in order to better understand our users’ needs and to optimize our Services. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.

Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our Website, and Hotjar’s use of tracking cookies on other websites on this link https://www.hotjar.com/legal/compliance/opt-out.

Furthermore, you can prevent your data from being used by Facebook Pixels and SDKs by exercising your choice through these mechanisms: http://www.aboutads.info/choices or http://www.youronlinechoices.eu/.

We use anonymous, statistical, or aggregated information and will share it with our partners for legitimate business purposes. It has no effect on your privacy, because there is no reasonable way to extract data from the aggregated information that we or others can associate specifically with you.

In these circumstances, we do not disclose any information that could be used to personally identify you. We will share personally identifiable information related to you only subject to the terms of this Privacy Policy, or subject to your prior consent.

YOUR EU DATA SUBJECT RIGHTS

If EU data protection laws apply to the processing of personal data (the equivalent to Information under the General Data Protection Regulation 2016/679 (“GDPR”)) related to you by us, then the following terms apply:

Under the GDPR, we are a data controller. When we process personal data related to you, the processing is based on the following lawful grounds:

All processing of personal data related to you which are not based on the lawful grounds indicated below, are based on your consent.
We process your contact details to perform the contract with you.
We will process personal data related to you to comply with a legal obligation and to protect your and others’ vital interests.
We will further rely on our legitimate interests, which we believe are not overridden by your fundamental rights and freedoms, for the following purposes:
Communications with you, including direct marketing, for example where you make contact with us through our Site.
Cyber security
Support, customer relations, service operations
Enhancements and improvements to your and others’ experience with our Services.
Fraud detection and misuse of the Services.
In addition to your rights under other sections in this Privacy Policy, you have the following rights:

At any time, contact us if you want to withdraw your consent to the processing of personal data related to you. Exercising this right will not affect the lawfulness of processing based on consent before its withdrawal.
Request to delete or restrict access to personal data related to you. We will review your request and use our discretion subject to the provisions of the applicable laws, to reach a decision about your request.
You may ask to transfer personal data related to you in accordance with your right to data portability.
You may object to the processing of personal data related to you for direct marketing purposes.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affecting you.
If you exercise one (or more) of the above-mentioned rights, in accordance with the provisions of applicable law, you may request to be informed that third parties that hold personal data related to you, in accordance with this Privacy Policy, will act accordingly.
You have a right to lodge a complaint with a data protection supervisory authority of your habitual residence, place of work or of an alleged infringement of the GDPR.
A summary and further details about your rights under EU data protection laws, is available on the EU Commission’s website at: https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en.

Note that when you send us a request to exercise your rights, we will need to reasonably authenticate your identity and location. We will ask you to provide us credentials to make sure that you are who you claim to be and will further ask you questions to understand the nature and scope of your request.

If we need to delete personal data related to you following your request, it will take some time until we completely delete residual copies of personal data related to you from our active servers and from our backup systems.

If you have any concerns about the way we process personal data related to you, you are welcome to contact us at: [email protected], or our EU representative at: [email protected] We will look into your inquiry and make good-faith efforts to respond promptly.

JOB APPLICANTS

This section applies to you, in addition to the other sections of this Privacy Policy, if you use our Site to apply to one of our offered positions.

In such cases, we collect Information, such as your full name, email address, phone number, social media information, CV, and other documents which will help us to assess your candidacy. Note that any Information that you provide us about your work and personality traits such as answers during an interview, or answers to essay questions, or information about your salary expectations and work references will be collected as well.

We collect these categories of Information for the recruiting process – so that we can assess your candidacy and suitability for a job with us, whether it is the position that you applied for, or other vacant positions, to be in contact with you during the recruitment process and to prepare and offer you an employment contract if we decide to hire you.

In addition to any other uses disclosed herein, we may also use your Information for our human resources’ management in general – (i) to maintain our HR record keeping; (ii) to comply with diversity, inclusion, and other legal requirements and to protect our legal rights; and (iii) to combine your Information with information that we receive from third-party service providers. 

Our HR platform service provider – Comeet – collects Information as well, and on our behalf. Comeet is our third-party service provider that handles our job recruitment process (see further information in Comeet’s privacy policy – https://help.comeet.com/en/articles/3134994-privacy-notice).

Applying for a job and submitting your job candidacy materials is voluntary and at any time, if you have already applied for a job and would like to withdraw your job candidacy, you can contact us and request that we stop considering your application and that we delete your profile and any materials we collected. We store your job application documents and content for as long as necessary to fulfill the purposes of using such Information and as permitted by law.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy will be updated from time to time. If the updates have minor or no consequences, they will take effect 7 days after we post a notice on the Site or communicate you through the Dashboard. Substantial changes will take effect 30 days after we initially post our notice. 

If we need to adapt this Privacy Policy to legal requirements, the new policy will become effective immediately or as required. Continuing visiting the Site, or using our Services, after the new policy takes effect means that you agree to the new policy. 

CONTACT US

If you have any questions regarding this Privacy Policy please contact us at [email protected]